Frequently Asked Questions
Everything you need to know about our luxury caftans and kimonos.
How long will it take to receive my order?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition pieces may be final sale.
How do I care for my La Vie Style House garments?
Due to the delicate nature of our lace, 3D florals, and sequins, we recommend dry clean only to maintain the integrity and longevity of your piece.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and local customs regulations.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our fulfillment center. Please contact our concierge team within 1 hour of purchase if you need to make urgent changes.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.